Sustainable User Journey Mapping
For: Designers, Product People, Digital Leaders, Developers

Negative Impacts on actionable level

Map the negative impacts of a digital product to a user journey and develop ideas to tackle them.

How to use:
1. Setup the User Journey
2. Work on the actors that are impact by each step of the user journey
2. Work on the negative impacts on ecological and societal level for each step of the user journey. Use the according rows.
3. Optional: add another layer for the impacts to the user.
4. Develop first ideas how to tackle the identified impacts

Download the tool here: SustainableUserJourneyMapping.PDF